Refund Policy.
Last updated: November 14, 2026
How refunds and cancellations work at CommentCartel. This policy is part of the Terms of Service.
1. Subscription fees
Subscription fees, monthly or yearly, are not refundable, except where the law requires. You can cancel at any time. Cancellation takes effect at the end of the period you have paid for, and you keep access until then.
2. Top-ups
Top-up purchases are not refundable, except where the law requires. Top-up bodies expire 60 days after purchase.
3. Failed or cancelled jobs return bodies
If an order fails or is cancelled before delivery, the bodies it used are returned to your balance with their original expiry date. Bodies and likes have no cash value and cannot be exchanged for cash.
4. Billing errors
If we charge you by mistake, for example a duplicate charge or a charge after a cancellation that took effect, we refund the amount charged in error to your original payment method.
5. How to ask
Email support@commentcartel.com from the address on your account. Tell us the date and amount of the charge and what went wrong. We reply by email. Approved refunds go back to the original payment method, and your bank may take several business days to show them.